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Enjoy a 10% discount for your NLP training by booking your course before the 15th February 2012.

Check the next course on NLP Training course 2012 

See you very soon.

Tip of the Month - September/October 2011

‘Dealing with emails’

Do you sometimes react negatively to an email?

Are you submerged by a large quantity of emails?

Do you find yourself searching for words or wondering how to compose a sentence when you write an email?

Emails have become a common way to keep in touch, to share information, to delegate work, to arrange meetings.. and much more. It’s easy to recall how many times we find ourselves having difficulties composing email because we want to be sure the message will be understood or have difficulties not reacting negatively to an email received.

For example, we want to explain a delicate situation to someone via an email and we end up hitting the ‘Delete’ key more often than the others, we keep changing words and can’t find the right one or on the other hand, we take personally what is written on an email, it affects our mood and we cannot concentrate anymore because we can’t stop thinking about the email.

 

So how can we deal with emails?

The 3 following rules will not only decrease the number of emails you receive, avoid confusion and misunderstanding but will also save you a lot of time.

1-    Taking too long – If we start taking too long to write an email (hitting the delete key or not finding the right word/sentence), it is time to pick up the phone.

2-    Responding to emails – There are 3 types of emails:

-       The ‘no response’ email: These emails are normally to share information and don’t need a response.

-       The ‘not sure’ email: These are not clear and they don’t specify if you need to respond. They are used to delegate work and you normally don’t have all the information you need to do the work. You need further details, so to avoid forward and backwards email you must pick up the phone and get all the details you need.

-       The ‘reply’ email: These are easy to spot. There is one or many questions without answers. Answer by email if you don’t fall into the rule 1.

3-    Important and/or urgent – if you have to share a very important or urgent message and you want to make sure that you are understood and that actions are going to be put in place, pick up the phone. You can ONLY use an email to recap and record your conversation.

 

As you begin to apply and respect these 3 rules, you will start realising that you receive less emails and that you are not spending so much time explaining, re-explaining what you want and you have better contact with the people around you. And over the next weeks and months, you will notice how you are managing your emails differently and how much more efficient you are with your work and with the people around you.

Enjoy!

A great opportunity

Book your NLP training course in Biarritz, France and get a 10% discount… Check the 2012 dates 

What is NLP?

What is NLP?

10 Positive Things

If I asked you to list 10 positive things that happened to you so far today, would you be able to do it?

They don’t have to be big things, just 10 positive things that have happened since you woke up this morning.

It’s easy to get to the end of the day and think it’s been a bad one - that nothing’s gone right for you, and that everything is going against you.

But, if you spend just a couple of minutes thinking about it, you can easily think of at least 10 positive things that have happened - like the sunshine through the window, an unexpected smile, a warm welcome, seeing the first autumn colours, a nice word from a friend or just a cuddle with a loved one - there’s always something to add to the list.

So when you’re on your way home from work this evening, or laying in bed tonight, take a couple of minutes to think back over your day and make a list of 10 positive things.

Suddenly, your day has been successful and a nice experience.

NLP Master Practitioner

Details of the NLP Master Practitioner course now available on www.onestep-further.com/onestepfurther-nlpmasterpractitioner.html

Tip of the Month - June 2011

‘I know what they need’

Do we often assume that we know what people are thinking?
Do we often imagine that someone should know what we like or not?
How often do we get it wrong and create an unwanted situation?

If we start listening to what we and people around you say, you will easily notice some of the following examples:

‘I know what she wants…’
‘I understand where he is coming from…’
‘They must know what I need…’
‘He won’t be happy with this…’
‘She won’t like it…’

For example, we notice that a good friend is not himself, he is not as cheerful as normal so we start wondering why this could be. We soon remember that he had an important meeting the day before and assume that something must have gone wrong. We feel sorry for him and start showing him some sympathy and say: ‘Don’t worry, things will get better..’. Surprised, he replies: ’What are you talking about?’.

We can believe we know what someone is thinking or feeling based on what we know about people and their life. And if we think we actually know them because they have been part of our life for a while, we can assume we have the knowledge necessary to know what they will think, feel, like or dislike. Sometimes we are right and sometimes we are so wrong.

So what can we do?

It is simple, just ask ourselves:

•    How do you I know this?

If we realise that we are not sure and we just believe it because this is how we would react in such a situation or because we have experienced a few similar situations. Then we can stop asking ourselves and start asking them.

As you begin to think about this, you will start noticing more and more times where you assume that you know what people are thinking and feeling or that they know what you are thinking and feeling. And over the next weeks and months, you will begin to ask yourself how I know this and you will also begin to check with the people concerned what it is really happening so you can behave in the most appropriate way to a situation.

Enjoy!

Tip of the Month - July/August 2011

‘Building your self-confidence’

Are we often limiting ourselves because we are lacking of confidence?
How often do we wish we had more confidence?
How resourceful do we feel when we are full of confidence?

It’s easy to remember situations where we have completed or achieved something special and felt powerful, satisfied and proud or situations where we didn’t even started on the task and felt sad, useless and annoyed with ourselves.

For example, we want to start a new hobby and meet up new people, and we know what we want to do and where and when it takes place but we cannot take the first step, we don’t feel confident enough to launch ourselves so we find excuses not to do it ‘I don’t have the time to do it anyway, I know it is going to be to difficult for me as well..’. We feel awful about ourselves.

So what can we do to build our confidence?

There are many things we can do to build our self-confidence and the following three are simple, easy to use and easy to remember:

1-    Recall the great memories – We start by thinking of a few out of the many situations where we felt good about ourselves, where we achieved something special, where we were appreciated by our family, friends or colleagues. All these memories are feeding our confidence

2-    Start with a resourceful mindset – If we are thinking that we can’t do something, we are not good at something, or simply If this is not for us then we are setting ourselves to fail but if we are thinking instead that we are going to have fun, I can always give it go, I am going to do the best I can, we are starting to believe in ourselves more and our confidence is growing..

3-    Learn from mistakes – It happens that sometimes we are not as successful as we would like and this is the case for all of us and the best way to deal with such situations is to move on by thinking of how we could this differently next time. We quickly move away from the problem and focus on a number of solutions.

As you begin to recall your great memories, to have a resourceful mindset and to learn from your mistake, you start realising how resourceful and flexible you can be. And over the next weeks and months, you will notice how different you are and how you are now capable to do more than before and how much, with time, you are stretching yourself with bigger and bigger challenges. While you are moving in the right direction, your self-confidence is growing.

Enjoy!

Are we still kind to each other?

I read a very interesting article in a Sunday paper about Emily Dugan who decided to cross England from the south (Land’s End) to the North (John O’Groats)… Nothing extraordinary so far.

But, she decided to hitch-hike all the way. Is she fearless?

75% of females say they have never hitch-hiked compared to 54% of males.

She was apparently very conscious of the situations she could have encountered, but 30 hours later, she reached her destination and said:

‘All I can go on are my own figures: 12 lifts, 12 very kind people and 12 reasons to think strangers aren’t necessarily the bogeyman.’

Since I’ve read this story, I keep thinking that we might be living our life being afraid of the ‘bogeyman’ and we might have forgotten that there is a vast quantity of ‘very kind people’ around us, in our neighbourhood, in our community …

I wonder what life could be like if we start appreciating, recognising, sharing, and living with all these kinds of people… How would it change the community spirit? How much would it give us a sense of belonging? And quite simply, what would happen if we were kinder to others?

New dates for 2012

Come and discover our new dates for our NLP training courses in Biarritz.